Returns & Exchanges
At GLO Skin Body, we want you to love your skincare journey, which is why we offer a 30-day return policy on items in their original, unopened condition. If you experience a skin reaction or receive a damaged product, our team is committed to finding a solution that leaves your skin glowing.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of why you would like to return the product.
Receive Authorization
Once your request is reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Pack with Care
Securely package your items in their original box to prevent damage during transit and clearly mark the outside with your RMA number.
Processing & Refund
After we receive and inspect your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing